Data We Collect

We collect information you provide directly to us and information we gather automatically when you use our services. This helps us deliver personalized culinary education experiences and improve our platform.

Information You Provide

• Registration details including name, email address, and contact preferences
• Profile information such as culinary interests, dietary preferences, and skill level
• Course enrollment data and learning progress tracking
• Communication records including messages, feedback, and support inquiries
• Payment information processed through secure third-party providers

Automatically Collected Data

• Device information, browser type, and operating system details
• Usage patterns including pages visited, time spent, and feature interactions
• IP address and approximate geographic location
• Cookies and similar tracking technologies for site functionality

How We Use Your Information

Your data helps us provide, maintain, and improve our culinary education services. We use this information thoughtfully and only for legitimate business purposes.

• Delivering personalized learning experiences and course recommendations
• Processing enrollments, managing accounts, and tracking educational progress
• Communicating about courses, updates, and relevant culinary content
• Providing technical support and responding to your inquiries
• Analyzing platform usage to improve our educational offerings
• Ensuring platform security and preventing fraudulent activities

Data Sharing and Third Parties

We work with trusted partners to deliver our services effectively. Any data sharing is done with appropriate safeguards and your privacy in mind.

Service Providers

We share information with companies that help us operate our platform, including payment processors, email service providers, and analytics tools. These partners are contractually required to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose your information when required by law, such as responding to legal processes or protecting our rights and the safety of our users.

Your Rights and Choices

Under European data protection laws, including the GDPR, you have several rights regarding your personal information. We make it easy for you to exercise these rights.

• Access: Request a copy of the personal data we hold about you
• Rectification: Ask us to correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data in certain circumstances
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Ask us to limit how we process your information
• Objection: Opt out of certain types of data processing

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and guide you through the process.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

• Industry-standard encryption for data transmission and storage
• Regular security assessments and vulnerability testing
• Access controls limiting who can view your information
• Secure data centers with physical and digital protections
• Staff training on data protection and privacy best practices

While we use robust security measures, no system is completely secure. We continuously monitor and update our security practices to address emerging threats.

Data Retention

We keep your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods.

• Account information: Retained while your account is active, plus 3 years after closure
• Course progress and certificates: Maintained for 7 years for educational record purposes
• Communication records: Kept for 2 years for quality assurance and support
• Analytics data: Anonymized after 2 years and retained for research purposes

When data is no longer needed, we securely delete or anonymize it to protect your privacy.

International Data Transfers

As we operate internationally, your data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers.

For transfers to countries without adequate data protection laws, we use Standard Contractual Clauses approved by the European Commission or other appropriate transfer mechanisms to protect your rights.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through your registered email address or prominent notices on our platform.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. The effective date at the top of this page indicates when the policy was last updated.